Junk Agents
Junk Agents
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    • Home
    • About us
    • Junk Removal
    • Get a quote
    • Before and After
    • Reviews
    • FAQ
Call Us
  • Home
  • About us
  • Junk Removal
  • Get a quote
  • Before and After
  • Reviews
  • FAQ
Call Us

Frequently Asked Questions

What areas do you serve?

Junk Agents proudly serves Gastonia, Dallas, Belmont, Mount Holly, Stanley, Lincolnton, Shelby, Hickory, Denver, Huntersville, Lake Wylie, Tega Cay, Charlotte and surrounding North Carolina and South Carolina areas.


What types of junk do you remove?

We remove almost anything non-hazardous, including:

  • Furniture
  • Appliances
  • Mattresses
  • Yard debris
  • Construction debris
  • Garage clean outs
  • Storage unit clean outs
  • Estate clean outs
  • Office furniture
  • Hot tubs
  • Scrap metal
  • Electronics
  • General household junk

Do you offer same-day service?

Yes. Same-day and next-day appointments are available depending on scheduling and location.


How does pricing work?

Pricing is based on:

  • Volume of junk
  • Weight of materials
  • Labor required
  • Accessibility
  • Disposal fees

We provide free upfront estimates before any work begins.


Do I have to move the junk outside?

No. Our team does all the lifting and loading. Just point to what needs to go and we’ll handle the rest.


Are you licensed and insured?

Yes. Junk Agents is fully licensed and insured for residential and commercial junk removal services.


What items can’t you take?

We cannot remove hazardous materials including:

  • Paints and chemicals
  • Asbestos
  • Propane tanks
  • Biohazard waste
  • Certain automotive fluids

If you’re unsure about an item, contact us and we’ll help guide you.


Do you recycle or donate items?

Yes. We try to recycle and donate usable items whenever possible to reduce landfill waste.


Can you remove heavy items?

Absolutely. We remove heavy and bulky items including:

  • Pianos
  • Safes
  • Treadmills
  • Hot tubs
  • Large furniture
  • Commercial equipment

Do you offer commercial junk removal?

Yes. We work with:

  • Property managers
  • Realtors
  • Offices
  • Retail stores
  • Contractors
  • Storage facilities
  • Apartment complexes

How do I get a quote?

You can:

  • Call or text us
  • Submit a form on our website
  • Send photos for a fast estimate

Do you clean up after removal?

Yes. We sweep up and leave the area clean after every job.

Can you do full property clean outs?

Yes. We handle:

  • Estate clean outs
  • Foreclosure clean outs
  • Eviction clean outs
  • Hoarder clean outs
  • Rental property clean outs

What payment methods do you accept?

We accept:

  • Cash
  • Credit/Debit Cards
  • Cash App
  • Venmo
  • Business payments

Why choose Junk Agents?

  • Fast response times
  • Professional team
  • Affordable pricing
  • Locally owned and operated
  • Licensed & insured
  • Residential & commercial services
  • Reliable and friendly service

Copyright © 2026 Junk Agents - All Rights Reserved.


Privacy Policy

Effective Date: May 2026

Junk Agents (“Company,” “we,” “our,” or “us”), a division of R&B Trailer Solutions LLC, values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information collected through our website and services.

Information We Collect

We may collect the following information when you contact us, request a quote, or use our services:

  • Name
  • Phone number
  • Email address
  • Property address
  • Photos submitted for estimates
  • Service details and requests
  • Website usage information

How We Use Your Information

We use the information collected to:

  • Provide estimates and services
  • Respond to inquiries
  • Schedule appointments
  • Improve customer service
  • Send service-related communications
  • Improve website functionality and marketing

We do not sell or rent your personal information to third parties.

Text Messaging & Communications

By submitting your phone number, you consent to receive calls and text messages regarding:

  • Estimates
  • Scheduling
  • Appointment updates
  • Service communications

Standard message and data rates may apply.

You may opt out of text communications at any time by replying STOP.

Website Analytics & Cookies

Our website may use:

  • Cookies
  • Google Analytics
  • Facebook Pixel
  • Other tracking technologies

These tools help us understand website traffic and improve user experience.

You may disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party services such as:

  • GoDaddy
  • Google
  • Facebook/Meta
  • Payment processors
  • CRM or scheduling platforms

These services may collect limited information necessary to perform their functions.

Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed 100% secure.

Your Rights

You may request to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of your information

To make a request, contact us using the information below.

Contact Information

Junk Agents

A Division of R&B Trailer Solutions LLC

Website: www.getjunkagents.com

Email: myjunkagents@gmail.com

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